Good service does not happen by chance
Quality and service are two of the fundamental maxims at EXCON. We always work for our clients on the highest level and with the best service quality. Service quality is not created by chance. On the contrary, EXCON gives top priority to the quality of our services. Our clients value that attention, and have been relying on our services for over 25 years now.
All our processes and services are systematically checked and improved in the further development of our service quality. We have our service-oriented corporate development regularly audited, reviewed and certified by independent experts.
In all our processes, we ensure effective cost management and efficient workflows, as that is the only way to ensure full satisfaction on the part of our clients and their customers. The support to our customers is of course provided with maximum quality consciousness and guaranteed reliability. Customized service programmes and highly qualified personnel with corresponding coordination round off our vision of quality and service on the highest level.
As a special benefit, we provide our clients with the EXCON Online Suite – smart service applications with which many operations can be simply managed and implemented online. We have offered our clients this service as an added bonus free of charge since as early as 2002. EXCON Online Services are now used in 39 countries. As a consequence of the digital revolution in conjunction with big data, the internet is now developing into an internet of things, and industry entering stage 4.0.
